Front Desk Coordinator

Be the First Impression. Drive Efficiency. Support Care.
Join Maxim Healthcare as a Front Desk Coordinator – Competitive Pay & Growth Opportunities!

Front Desk Coordinator
Location: San Antonio, TX
Hourly Rate:$18.00 - $20.00

Maxim Healthcare is seeking a Front Desk Coordinator to manage front desk operations, provide exceptional customer service, and support clinical staff with administrative and scheduling tasks. This role is ideal for an organized, detail-oriented professional who thrives in a fast-paced healthcare environment.

Why You’ll Love This Role:

• Competitive Pay & Weekly Paychecks: Reliable compensation you can count on
• Comprehensive Benefits: Health, dental, vision, and life insurance
• Retirement Planning: 401(k) savings plan with company matching
• Employee Discounts: Access to hundreds of nationwide vendor discounts
• Recognition & Rewards: Be celebrated through our awards and recognition programs
• Career Advancement: Opportunities to grow within a supportive organization
• Training & Mentorship: Benefit from structured onboarding and ongoing development

Key Responsibilities:

• Provide excellent customer service and manage front desk operations
• Assist candidates through application, hiring, and onboarding processes
• Support billing, payroll, and medical records functions
• Connect with active staff to confirm shift placements and maintain relationships
• Build relationships with clients and staff to understand scheduling needs
• Record caregiver correspondence and maintain accurate schedules in the system of record
• Ensure compliance with contract and eligibility requirements for all placements
• Meet company KPIs to increase care hours and coverage percentages
• Attend patient meetings and admissions as needed
• Collaborate with leadership and clinical teams to address staffing shortages and client satisfaction
• Handle scheduling grievances promptly and professionally
• Complete weekly reconciliation of missed hours for clinic leadership
• Assist with opening, closing, and maintenance functions of the clinic
• Perform general office administrative tasks (ordering supplies, answering calls, photocopying, fax management)
• Maintain confidentiality of all client, patient, caregiver, and team member information

Qualifications:

• High school diploma or equivalent required
• Minimum 1 year of administrative experience, including typing skills
• Minimum 1 year of experience in a fast-paced team environment
• Behavioral health or Applied Behavior Analysis experience preferred
• Meets all federal, state, and local requirements
• Proficiency in Microsoft Office Suite, internet, and email
• Excellent communication, organizational, and problem-solving skills
• Ability to work independently and multitask effectively
• Energetic, self-motivated, and adaptable in a dynamic environment
• Active CPR & First Aid certification required
• Fluency in English required

Be the Heart of Our Office Operations
If you're ready to make a meaningful impact by providing exceptional service and supporting clinical operations, we’d love to hear from you.

Apply today and join a team that values your professionalism and dedication.